How We Think

Periodically we will add some thoughts and insights to this page, point you in the direction of blogs that members of our community are publishing that we’ve found illuminating, and other resources we’ve found helpful in our kaizen journey.


Football and Standardized Work


Many people remember the incredible interception Malcolm Butler made on the goal line of Super Bowl XLIX that returned possession to the Patriots, which helped them maintain their 28-24 lead with 20 seconds to go, and ultimately won the game.

“I knew they were going to throw it,” Butler said. “From preparation, I remembered the formation they were in and I knew they were doing a pick route. I just beat him to the route and made the play.”

He changed the outcome because he followed the play. He went where he was supposed to go, and the ball was there.

A Look at gemba walks with glenn Sommerville

Glenn is one of the strongest line managers practicing TPS. Check out what he has to say about Gemba and its applications beyond manufacturing. He has a wonderful blog that can be found here:

employee engagement and culture change in a Japanese accounting firm with katie anderson

In addition to being a consultant, coach, speaker, and trainer, Katie Anderson is one of the most prolific bloggers in the Lean community. She regularly travels back to Japan to lead improvement initiatives and enhance her own understanding. Here she tackles culture change and visual management in a Japanese accounting firm. Check it out!

HubSpot Video

We were very drawn by this presentation from Hubspot, especially their commitment to Grow Better, not just bigger.

For them, that means to be different— investing in what lasts with empathy and without compromise while maintaining the human element.

We thought this video was radical and couldn’t have said it better ourselves!

HubSpot co-founders, Brian Halligan and Dharmesh Shah share recent lessons learned and research on how to grow bigger and better in the modern age -- live at #INBOUND18.